Technical DifficultiesIf you are a new customer having difficulties with either the installation of your CD or the use of your CD, please call our toll-free support line: 1-877-218-7707 and we will route your question to the appropriate support professional. Or, email us at support@privaplan.com.
If you are a PrivaPlan subscriber for the current calendar year, and are seeking technical support, please feel free to contact us at the number/email above. Only those PrivaPlan customers who have paid the current year’s annual subscription fee may receive technical or other support from PrivaPlan Associates, Inc.® If you would like to renew, please call 1-877-218-7707 today!
Other Questions about HIPAA or the Product
You may email your questions directly to us at support@privaplan.com, or, if you do not have email access, please call us at 1-877-218-7707 and we will route your question to the appropriate support professional.
Keep in mind that, for legal reasons, we may not be able to answer your specific HIPAA questions, but at the very least we will guide you to the section of the regulation and/or your CD where you may be able to find the answers to your questions.